We've had it with all of the unsolicited calls!
Stop calling us!
Posted by: Cecilie Korst
Ok, I realize that this is a bit of a rant, but hey, I'm feeling entitled to one.
Our little company gets barraged by unsolicited telemarketing calls. How? Well, we run a virtual office which means that most of our people work from home. Our peeps work on difficult projects that require concentration. When that concentration is broken, it derails their train of thought. Studies done by the University of Southern California have shown that once someone's focus is broken, it can take up to 25 minutes to return to the task, making projects take longer.
I understand that we have short attention spans in general. Multitasking is a problem. We interrupt our own work with our thoughts. I also know that my people love their work and will work on one project for hours, taking healthy breaks. Still, nothing angers them (and me) more than getting a phone call that is a waste of their time. Collectively, we're over it.
But we're problem solvers. We know things. We know that there is a National Do Not Call List, and we're all on it. You can get on it, too. It's at https://www.donotcall.gov and it is free. You can verify your registration if you're like me and registered your numbers back in 2003 and forgot you did it.
Why would you want to do this? Well the Federal Trade Commission, the fine folks who own the Do Not Call List, are the enforcers of the Telemarketing Sales Rule, AKA "TSR," AKA "16 CFR 310." It states: "The Telemarketing Sales Rule, which requires telemarketers to make specific disclosures of material information; prohibits misrepresentations; sets limits on the times telemarketers may call consumers; prohibits calls to a consumer who has asked not to be called again; and sets payment restrictions for the sale of certain goods and services." Since oct 17, 2003, sellers and telemarketers have been prohibited from calling numbers on the Registry in violation of the TSR. The penalties are serious. If you're afraid of the IRS, you should be REALLY afraid of the FTC.
The great part is, you can report the jerks who are not honoring the law at https://complaints.donotcall.gov, and we are making it easier with a checklist. One of my brilliant staff members made up this little beauty and you can download it: The FTC No-Call Worksheet.
We all printed it out and are now ready to report these concentration-breakers. We feel better. More empowered. Our interruptions now have a purpose - to catch the bad guys and eventually stop these miserable calls from coming.
Okay! Rant over. I'm going back to work.